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Maddie's® Shelter Medicine Program

Saving lives through science, leadership, and service.

Consultations

We welcome consultations with shelters!

Maddie's® Shelter Medicine Program at Cornell offers a range of consultative services, both remote and on-site, to interested shelters. We provide email, telephone, and in-shelter consultations. You may reach us:

Remote Consultations

Email Consultations:

We answer questions that can be addressed briefly via email within 1-3 days of receipt of the inquiry.

Voice Mail:

We check our voice mail messages daily. We address these questions usually within 1- 3 days of their receipt. When you call, please leave an email address as well as a telephone number where you may be reached. 

Charges:

We do not charge for email or telephone consultations.

We do charge for visits to shelters. We ask shelters to cover our travel costs (travel, lodging and food) and we charge for our professional services. In light of our recognition that shelters have limited resources, our fees are nominal. Please contact us for more information at sheltermedicine@cornell.edu.

In-shelter Consultations 

Our consultations in shelters usually involve either targeted consults or full shelter health evaluations:

Targeted consults: if you are experiencing a particular problem (such as an outbreak of disease) or you wish to improve specific aspects of animal care (such as reducing the incidence of a particular disease or improving your behavioral wellness program), we will visit your facility to investigate and make written recommendations to address the problem/issue. 

Full shelter health evaluations: If you would like us to evaluate your health- or behavior-related program overall, we conduct full shelter evaluations. The range of services we provide are outlined below.

Our range of services can include recommendations regarding:

Outbreak investigation
Cleaning and disinfection
Health-related protocols regarding:

Vaccination
Intake
Euthanasia
Nutrition
Foster care
Parasite control
Disease surveillance
Animal and staff traffic patterns
Disease testing

Case management in the shelter
Behavior-related protocols regarding:

Canine and feline behavior assessment
Behavior modification in the shelter
Dog training
Enrichment
Stress management for dogs and cats

Evaluation and management of shelter statistics
Shelter design

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